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請注意：若單筆預訂超過5間客房，可能會需要遵守其他相關規定以及符合額外的要求。

Guests booking more than 3 rooms are required to pay the total cost of the booking in advance. If cancelled or modified up to 15 days before date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, 90% of the reservation will be charged.

Due to the fact that the hotel is surrounded by many apartments it is required that guests, particularly those in groups are respective in regards to noise during the evenings.

No parties are allo旅遊資訊wed at the premises.

Guests should please note that for credit card payments, maestro and debit card payments, both the card and the holder's identity card or passport should be presented as well.

The credit card holder must be present upon arrival and sign the credit card slip in person, otherwise guests have to pay in cash, maestro or by credit card. Please note that the check-in and key-collection take place at: Herzogstr. 93, 40215 Düsseldorf. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform City Lounge Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.